Privacy Policy

Privacy Policy and Cookies Policy:

This privacy policy (hereinafter the “Policy”) describes the personal data collected or generated (processed) when you use the website of the online store” ( hereinafter the “Website”) of the company with the brand name and the official name Aikaterini V. Berbati – Fotia (hereinafter the “Company”).
This Policy describes the types of personal data collected when you use the Website and how your personal data is used, shared and protected. It also explains the choices you have about your personal data and how you can contact us.
The Company reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the online store page. It is clarified that any change to these Terms of Use does not include orders that the customer has already placed in our online store, before the changes come into force in accordance with the above. Its use after the above-mentioned amendment is considered acceptance of the Terms of Use, as amended.

Who is responsible for processing your personal data?
The company is responsible for the processing of your personal data, which depends on how you interact with our Website, as well as the location in which you are located.

What personal data do we collect and when?
For your best experience, we ask that you submit certain personal data to us in order to provide you with our products or services electronically. For example, when you make purchases, contact our customer services, request to receive news, create an account, participate in our events or contests, or interact with our Website. This personal data includes the following:

Contact details, including name, email, no. contact telephone number, full postal address and billing address of the order
Login and account information, including username, password, and unique user identifier Personal information, including gender, city, date of birth, and purchase history, payment or credit card information, personal preferences, such as your wish list, and preferences about marketing and cookies.

During your interaction with our Website, the technology platforms that provide the experience automatically collect and share data with” For example, the web browser you use or your mobile device may share some data with” as these devices interact with the online store . More information about these practices is included in the section on Cookies and pixel tags below. This data includes the following:
Device identifiers, call status, network access, storage information and battery information, Cookies, IP addresses, referrer headers, browser and version identification data, as well as web beacons.
Why and how we use (process) your personal data

We use the personal data we collect from you for the following purposes:
To provide information about the Website and Services you request.
When you use our Website, we use your data to provide you with the product or service you have selected. For example, if you make a purchase on the website”, or participate in an event or promotion, we will use the contact information you give us to contact you. your purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you purchased to help you resolve a problem or answer your questions.
To share information about our products, services and events, and for other promotional purposes.
To modify your subscriptions (for contact by email or SMS) or to choose not to receive updates, modify your preferences in the “view or change my profile” section of our Website. You can also contact us to exercise your rights regarding your personal data through the contact information provided in the “Questions and Comments” section below or by sending an email to
If you are already a customer of the Company (for example, if you have placed an order with us), we may use the email address you provide us to send you marketing updates about our similar products or services unless you have already opted out of receiving such content . In other cases, we ask for your consent to send you marketing information about our company’s products, services, events and promotions. Where required by law, we will also ask for your consent to send you marketing communications.
To operate, improve and maintain our business, products and services we may use the data you provide us for our business. For example, when you make a purchase, we may use this information for accounting, auditing and other internal functions. Another example is that we may use your data about how you use our products and services to improve your user experience, to help you identify technical and service problems, and to manage our Website.
To protect our rights, property or safety, or that of others, we may also use data about how you use our Site to prevent or detect fraud, abuse, illegal use and violations of our Terms of Use, as well as and to comply with court orders, government requests or applicable law.

Other purposes
We may also use your personal data in other ways and will provide specific notices when we collect the data, and we will obtain your consent where appropriate.

Sharing of your personal data by the Company “” shares your personal data with:
Affiliated companies of the Company for the purposes and within the framework of the conditions mentioned above
Third party service providers who process personal data on behalf of “”, for example for credit card and payment processing, transfers and deliveries, management and maintenance of our data, email distribution, research and analysis, managing brand and product promotions, and managing certain services and data.
Other third parties, to the extent necessary for the following purposes: (i) complying with government request, court order or applicable law, (ii) preventing illegal uses of our Website or violations of our Website Terms of Use and our policies , (iii) our own protection against third-party claims, and (iv) helping to prevent or investigate cases of fraud (e.g. counterfeiting)
We may also transfer personal data we hold about you in the event of a sale or transfer of all or part of our business or assets (such as in the event of a reorganization, transfer, dissolution or liquidation).
When you use certain social media features on our Site, you may create a public profile that includes information such as username, profile picture, and city. You may also share content with your friends or the general public, including information about your interaction with” We encourage you to use the tools we provide to manage social media sharing of Company media to control the information you make available through Company social media assets.

Protection and management of your personal data

Encryption & Security:

We use a variety of technical and organizational security measures, including encryption and authentication tools, to keep your personal data secure. Your personal data is contained in secure networks and can only be accessed by a limited number of people who have special access rights to those systems.
Some of the data recipients with whom Eta

iria shares your personal data may be located in countries other than the one in which your personal data was originally collected. The laws in those countries may not provide the same level of data protection compared to the country that originally provided your personal data. However, when we transfer your personal data to recipients in other countries, we will protect your personal data as described in this Policy and in accordance with applicable law.
If you are located in the European Economic Area (“EEA”) or Switzerland, we take measures to comply with applicable legal requirements and ensure adequate protection for the transfer of personal data to recipients in countries other than the EEA or Switzerland.
Retention of your personal data: We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.
Your rights regarding your personal data: You have the right to request: (i) access to your personal data, (ii) correction of your personal data if it is incomplete or inaccurate, or (iii) deletion of your personal data . You also have the right to object to the processing of your personal data for compelling legitimate reasons in relation to your particular situation. Where we have obtained your consent to process your personal data, you have the right to withdraw your consent at any time. You also have the right to object to the processing of your personal data, such as choosing to object to its use for direct marketing purposes.

Changes to our privacy policy

Applicable laws and our practices change over time. If we decide to update our Policy, we will post the changes on our Website. If we make material changes to the way we process personal data, we will send you prior notice or, where required by law, ask for your consent to implement those changes. We strongly recommend that you read our Policy and keep up to date with our practices. This Policy was last modified in September 2020.
Questions and comments
We are available for questions, comments and concerns you may have about our Privacy Policy and practices.
If you wish to submit comments or have questions or concerns, or if you wish to exercise your rights regarding your personal data, please contact our Consumer Services, or our Privacy Office at:
Bakuli str 3 – 5, 34500 ALIVERI.
You can also send an email to
If you contact us through a private complaint, it will be evaluated with a view to resolving the issue in a timely and efficient manner.
The following paragraph is added to the sub-section entitled “Retention of your data” of the section entitled “PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA”:

Specifically, this includes the following items: (i) records of access and use of the Website – 6 months, (ii) records of contracts, payments and supply of goods – 5 years, and (iii) records of customer complaints and disputes – 3 years. We will ensure that any third party that processes your personal data on our behalf complies with the same retention periods.”

Destruction of your data: We will immediately destroy your personal data when we no longer need it. If personal data is printed on paper, the corresponding documents will be torn or burned. If personal data is stored in electronic form, the corresponding files will be destroyed using irreversible technical methods.”
The sub-section entitled “Your rights regarding your personal data” in the section entitled “PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA” is hereby deleted and replaced in its entirety by the following:
Your rights regarding your personal data: You have the following rights: (i) access to your personal data, (ii) correction of your personal data if it is incomplete or inaccurate, or (iii) deletion of your personal data, anytime. You also have the right to request the suspension of the processing of your personal information, subject to the relevant legislation. Where we have obtained your consent to process your personal data, you have the right to withdraw your consent at any time. You also have the right to object to the processing of your personal data, such as choosing to object to its use for direct marketing purposes.”

Compliance with General Data Protection Regulation follows the New Privacy Policy for harmonization with the new EU legal framework for the Protection of Personal Data, Regulation (EU) 2016/679 with effect from May 25, 2018.
would like to inform you about the General Data Protection Regulation (GDPR). The”General Data Protection Regulation (GDPR) has been in effect since May 25, 2018 and enables everyone to better control their personal data.
Listed below are indicative of some of your rights regarding your personal data:
The right of access
The right to rectification
The right to erasure
More information about the personal data we collect and about you, as well as about your rights, can be found in the updated Terms of Use of our website.
You can contact the Data Protection Officer via email at


We consider it important that you know which cookies are used on our website and for what reasons they are used. Our goal is to properly inform and protect you as well as the best experience from your visit to our website.
Cookies are used to analyze how visitors use our website, how they browse or if they encounter a problem so that we can fix it. All information collected by these cookies is anonymous and is used only to improve the structure and content of the website.
When you visit a website through a computer, mobile phone or other electronic device, small files, so-called “cookies”, are sent and stored in the browser from which you navigate, recognizing this device in the event of a future visit to the same website. These files, among other functions they perform, “remember” the choices and preferences of the user, contribute to the improvement of the services provided and the content of the website and based on them, online advertisements and offers are configured and adapted to each user.
The online store “”” asks you to accept cookies for performance, social networking and advertising purposes. Social networking and advertising cookies are provided by third parties to provide you with social networking features and personalized advertising.
To see more information or change your preferences, select Cookie settings at the bottom of the website. For more information about these cookies and the processing of your data, see the Privacy and Cookies Policy.
You can change your preferences at any time by selecting the Cookie Settings item at the bottom of the page. For full details, see the Privacy and Cookies Policy.
The most basic categories into which Cookies are divided are the following:

These cookies are necessary for the basic functioning of the website and are therefore always enabled. These include the cookies that store your information while you are on our pages or, if you wish, during each visit. They also enable the addition of products to the cart and the checkout process, while helping to solve security issues and comply with regulations.
Performance Cookies
We use to improve the functionality of the website by recording anonymous information about how visitors use it. In some cases these cookies allow us to process your requests more quickly and to remember your selected preferences. By removing the use of these cookies you may no longer receive personalized product recommendations and may experience delays in website performance.
Targeted Advertising cookies
Targeted advertising cookies help create content relevant to you and your interests/preferences. They are used to collect anonymous information that contributes to the better personalization of advertisements so that they respond to the interests of users, both inside and outside the online store’s website. In some cases, these cookies involve the processing of your personal data. For more information on the processing of personal data, see the Privacy and Cookies Policy
Statistics cookies
These are the cookies that make use of the way visitors
use the website, (for example, which pages they visit most often and if they receive error messages from websites); These Cookies are used for statistical purposes and to improve the performance of a website.

Cookies Google Tag Manager .
Used by Google to prepare the google tag manager and Google analytics.
Google analysis cookies. Used by Google to collect information about how visitors use our website to help us improve the website. It collects information in anonymous form, including the number of visitors to the website.

More information
The user can change the browser settings to prevent the storage of cookies on his computer without his express consent. The “help” area of the browser usually provides details on how one can manage the setting of cookies on all the websites one visits.
In the event that strictly necessary Cookies are rejected, the entire website or part of it may not be accessible.
You can change your preferences at any time by selecting the Cookie Settings item at the bottom of the page. For full details, see the Privacy and Cookies Policy